Welcora features
Welcora connects the listing playbook with the operational loop, so short-term rental operators can manage guest experience, smart devices, field work, and readiness from one shared context.
Set up standards, guidebooks, guest requirements, staff rules, task templates, smart device rules, offers, alerts, and reservation context for each listing or operation.
Each booking moves through guest pre-check, stay support including smart devices, checkout, turnover, inspections, and follow-up until the listing is ready for the next guest.
Welcora keeps operations, field work, and the guest experience aligned around the same property playbook, reservation details, smart devices, and task context.
Build the property playbook, connect reservations and smart devices, and keep every stay moving from one control center.
Give cleaners and maintenance teams the exact work, timing, access, notes, and proof requirements for each stay.
Guide each guest from pre-arrival to checkout with the right instructions, requirements, smart device context, and stay details.
Each page explains where the capability fits, how operators use it, and how it connects to the rest of the operational loop.
Digital guidebooks
Build branded guidebooks with arrival details, house instructions, local recommendations, AI answers, QR codes, and reservation-aware stay context.
Explore featureGuest pre-checks
Use configurable pre-check steps to collect guest details, house-rule acceptance, waivers, signatures, ID review, and evidence logs inside the guest flow.
Explore featureGuest services
Present early check-in, late checkout, custom services, Stripe-backed payments, Viator experiences, and guest messages inside the guidebook experience.
Explore featureReservations and PMS
Connect PMS listings and reservations, support manual reservations where needed, and let reservation changes drive the guest and operational context for each stay.
Explore featureSmart devices
Coordinate smart locks, access codes, thermostats, noise sensors, staff access, status checks, and alerts from the readiness workflow your team already uses.
Explore featureTurnover operations
Build task templates, trigger reservation and recurring workflows, coordinate cleaner pools, collect photo evidence, run inspections, and keep maintenance follow-up connected.
Explore featureStaff app
Welcora's staff app gives field teams a focused mobile workspace for assigned tasks, claim offers, checklists, notes, photos, timing, and listing access.
Explore featureOperations dashboard
Use one daily triage view for tasks due today, arrivals, overdue work, staffing gaps, missing access, smart device issues, messages, intakes, and orders.
Explore featureAdmin and permissions
Invite users and staff, assign roles and granular permissions, switch workspaces, configure branding and notifications, manage billing, and create API tokens.
Explore featureClear task assignments
Assign cleaning, inspection, and maintenance work through fixed assignees, property staffing rules, ordered cleaner pools, or an intentionally unassigned queue.
Explore featurePhoto proof
Add reference images and required photo steps to task checklists, then review completion and issue photos with the listing, reservation, worker, and timestamps attached.
Explore featureIssue visibility
Connect staff reports, guest messages, smart device warnings, photos, urgency, ownership, and follow-up work so problems do not get lost between teams.
Explore featureListing standards
Build reusable task templates with instructions, ordered checklists, sub-items, reference photos, proof requirements, priorities, staffing, and schedules for each property.
Explore featureCleaner and vendor access
Use a focused staff app, passwordless sign-in, role-limited work queues, and permanent, date-bounded, or task-specific smart lock access for cleaners and vendors.
Explore featureInspections and maintenance follow-up
Create inspection workflows, capture checklist evidence and issues, then turn findings into assigned maintenance work without losing the original property and reservation context.
Explore featureSmart lock access
Connect supported smart locks, manage reservation access codes, give field teams scoped entry, and keep lock status visible alongside arrival and task readiness.
Explore featureThermostats for comfort
Connect supported thermostats, define seasonal comfort and vacant settings, give guests controlled adjustments, and reconcile device state around check-in and checkout.
Explore featureNoise sensors for awareness
Connect supported noise sensors, attach them to properties, configure monitored thresholds, and notify operators when a noise event needs attention.
Explore featureSmart device status and alerts
Bring lock connectivity, battery, door state, access-code readiness, thermostat state, noise events, and integration errors into the same operator view as the stay.
Explore featureMore smart devices through Seam
Use Welcora's Seam-powered integrations to connect supported smart locks, thermostats, and noise sensors while keeping device behavior inside the property and reservation workflow.
Explore featureWaivers and required fields
Configure guest fields, rules acceptance, waivers, acknowledgements, signatures, and supporting evidence as required or optional pre-check steps.
Explore featureUpsells and tours
Create early check-in, late checkout, pool heat, firewood, and custom offers, add Viator experiences, collect Stripe payments, and manage fulfillment from the stay context.
Explore featureAI guest answers
Use guidebook content, reservation dates, property instructions, recommendations, contacts, available services, and supported smart device context to answer common guest questions.
Explore featureArrival instructions
Bring directions, parking, check-in timing, smart lock access, contacts, Wi-Fi, protected sections, and pre-arrival requirements into one guidebook experience.
Explore featureStart a 14-day free trial with no credit card required, or book a demo and we will walk through your playbook and operational loop.
