Features

Staff app

Give cleaners and vendors the work, access, and proof each listing needs.

Welcora's staff app gives field teams a focused mobile workspace for assigned tasks, claim offers, checklists, notes, photos, timing, and listing access.

Operational loop

The staff app is the execution layer for listing work.

The management app defines the playbook. The staff app gives cleaners and maintenance workers only the tasks, instructions, timing, and access they need to complete the work at the listing.

1

Staff sign in with passwordless email codes and choose a workspace when needed.

2

Each person sees assigned tasks and open claim offers organized by date and listing.

3

Pool members can claim or decline offered tasks before execution begins.

How field work moves through the staff app

The exact steps vary by listing and account settings, but the shape is consistent: define the standard, run the stay, and keep exceptions visible.

1

Staff sign in with passwordless email codes and choose a workspace when needed.

2

Each person sees assigned tasks and open claim offers organized by date and listing.

3

Pool members can claim or decline offered tasks before execution begins.

4

Workers start, pause, resume, complete, and document tasks with notes and photos.

5

Completion status, timestamps, elapsed time, checklists, notes, and evidence flow back to operators.

Capabilities operators can put to work.

These are the practical pieces teams use to keep guest experience, listing work, and readiness signals connected.

Personal work queue

Show Today, Tomorrow, This Week, and All work for the signed-in staff member.

Claim and decline flow

Let cleaner-pool staff review offers, claim work, or decline so the next person can respond.

Task timing

Track start, pause, resume, completion, and accumulated elapsed time.

Checklists and sub-items

Walk through ordered requirements, nested sub-items, notes, and example photos.

Photo evidence

Upload completion photos or issue photos so operators can see what happened.

Listing access

Show scheduled task access codes or existing staff codes for the listing.

Connected context

Connected to assignments, access, and operator visibility

The staff app keeps field execution separate from the full management system while still feeding the operational record operators need.

Staff eligibility is limited to operational roles such as cleaner and maintenance.

Claim history and assignment status flow back to the primary app.

Access-code state stays synchronized with assignments and task status.

Notes, photos, checklist completion, and timing support accountability.

Who gets value from the staff app

Cleaner or maintenance worker

Knows where to go, when work is due, what good completion looks like, and how to get in.

Operations manager

Gets live visibility without inviting every vendor into the full management app.

Owner-operator

Builds a stronger operating record for completed work and listing issues.

Feature questions

A few practical details operators usually want to understand before adding this to their workflow.

Does staff need access to the full Welcora management app?

No. The staff app is separate and intentionally exposes only the work relevant to the signed-in staff member.

Can staff see access codes?

Yes. Staff can see scheduled task access codes or existing staff codes for the listing when configured.

Can operators see proof of completed work?

Yes. Task status, timestamps, elapsed time, checklist completion, notes, and photo evidence flow back to the primary app.

Rental readiness your team can run on every stay.

Start a 14-day free trial with no credit card required, or book a demo and we will walk through your playbook and operational loop.