Connect a supported smart lock integration and import the devices on the account.
Features
Smart lock access
Coordinate guest and staff access around the reservation and the work.
Connect supported smart locks, manage reservation access codes, give field teams scoped entry, and keep lock status visible alongside arrival and task readiness.
Operational loop
Access is part of arrival, field work, and readiness.
Welcora connects smart lock behavior to listings, reservations, guidebooks, staff assignments, and task windows so access does not live in a separate manual process.
1
Connect a supported smart lock integration and import the devices on the account.
2
Attach each lock to the property it controls.
3
Choose PMS-provided, manual, or platform-managed reservation access behavior.
From connected lock to ready access
The exact steps vary by listing and account settings, but the shape is consistent: define the standard, run the stay, and keep exceptions visible.
Attach each lock to the property it controls.
Choose PMS-provided, manual, or platform-managed reservation access behavior.
Show eligible guest access in the reservation-aware guidebook and scoped staff access in the staff task.
Monitor code state, connectivity, battery, and lock attention before arrival or field work.
Capabilities operators can put to work.
These are the practical pieces teams use to keep guest experience, listing work, and readiness signals connected.
Reservation access codes
Coordinate the guest's code with the property and stay dates.
Staff codes
Support permanent or date-bounded access for approved cleaners and vendors.
Task-specific access
Schedule supported access around an assigned task and its work window.
Guidebook delivery
Show the guest's eligible access details inside the stay experience.
Lock status
Review connectivity, battery, door state, and access-code attention signals.
Operator alerts
Surface missing or unhealthy access before it becomes an arrival problem.
Connected context
Connected to reservations, guidebooks, and field assignments
Smart lock access follows the same property and stay context as the people who need to enter.
Reservation dates and listing settings determine guest access context.
Pre-check requirements can protect sensitive arrival information.
Staff assignments and task windows can support scoped field access.
Lock and code attention feeds the operator's daily readiness view.
Who gets value from smart lock access
Operations manager
Sees missing codes and lock attention before guests or field teams arrive.
Cleaner or vendor
Gets property access in the context of assigned work.
Guest
Finds eligible arrival access in the same guidebook as the rest of the stay.
Feature questions
A few practical details operators usually want to understand before adding this to their workflow.
Can Welcora use access codes from a PMS?
Yes. Reservation access can support PMS-provided codes, manually managed codes, or platform-managed codes depending on configuration.
Can cleaners receive task-specific access?
Yes. Supported setups can provide task-specific scheduled access or existing staff access for the property.
Can guests see their code in the guidebook?
Yes. Eligible reservation access details can appear in the reservation-aware guest experience.
Rental readiness your team can run on every stay.
Start a 14-day free trial with no credit card required, or book a demo and we will walk through your playbook and operational loop.