Create a custom service or connect Viator experiences for the relevant destination.
Features
Upsells and tours
Offer useful stay extras and local experiences inside the guest journey.
Create early check-in, late checkout, pool heat, firewood, and custom offers, add Viator experiences, collect Stripe payments, and manage fulfillment from the stay context.
Property playbook and operational loop
Offers are configured once, then shown when the stay can support them.
Operators define pricing, availability, lead times, questions, confirmation rules, and guest messaging in the playbook. Eligible guests then see the right offers for their reservation.
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Create a custom service or connect Viator experiences for the relevant destination.
2
Set price, quantity, lead time, custom questions, availability, and confirmation behavior.
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Present eligible offers inside the guest's reservation-aware guidebook.
From offer setup to fulfilled guest order
The exact steps vary by listing and account settings, but the shape is consistent: define the standard, run the stay, and keep exceptions visible.
Set price, quantity, lead time, custom questions, availability, and confirmation behavior.
Present eligible offers inside the guest's reservation-aware guidebook.
Collect connected Stripe payment where the service requires a charge.
Manage approval, payment, cancellation, refund, fulfillment, and action-required status.
Capabilities operators can put to work.
These are the practical pieces teams use to keep guest experience, listing work, and readiness signals connected.
Custom stay services
Offer early arrival, late checkout, pool heat, firewood, or property-specific extras.
Viator experiences
Surface relevant local tours and activities in the guest experience.
Stripe payments
Collect connected payment for chargeable services where configured.
Lead times and availability
Limit offers based on the time and capacity needed to fulfill them.
Confirmation rules
Require operator approval when staffing, schedule, or property readiness must be checked.
Order lifecycle
Track new, approved, paid, canceled, refunded, and action-required orders.
Connected context
Connected to the guest, reservation, and operating capacity
Welcora keeps guest revenue close to the stay so offers, approvals, payment, and fulfillment do not become a disconnected sales process.
Reservation dates and property context determine which offers are relevant.
Lead times and confirmation rules protect operational capacity.
Payments, receipts, and order states remain attached to the guest request.
Action-required orders appear in the operator's daily view.
Who gets value from upsells and tours
Owner-operator
Creates incremental revenue from requests and experiences that fit the stay.
Guest experience lead
Presents useful extras without adding another campaign or booking channel.
Operations manager
Keeps approvals and fulfillment visible before they affect readiness.
Feature questions
A few practical details operators usually want to understand before adding this to their workflow.
Related features
Can an upsell require operator approval?
Yes. Offers can require confirmation when schedule, staffing, or property readiness must be checked.
Can guests pay inside the offer flow?
Yes. Welcora supports connected Stripe payments for chargeable services where configured.
Can operators include tours and activities?
Yes. Viator experiences can appear as local activities and affiliate opportunities inside the guest experience.
Rental readiness your team can run on every stay.
Start a 14-day free trial with no credit card required, or book a demo and we will walk through your playbook and operational loop.