We currently support these smart lock brands:
August
Igloo
Kwikset
Lockly
Nuki
Salto
Schlage
Yale
Need something else? We can likely support additional models—just let us know what you’re using.
If a guest misplaces the link to your guidebook, it’s a good idea to have a backup available inside the rental. We recommend printing the link or using a QR code so guests can easily access it at any time.
You can order a QR code sign from us, or simply download your custom QR code and print it yourself to display in a convenient spot.
Not yet — scheduled updates aren’t currently supported.
That said, it’s on our radar, and if it’s something hosts are asking for, it’s likely to get prioritized.
Yes — the guidebook is fully mobile-optimized, so it looks great and works smoothly on any device.
We’re also actively working toward WCAG AA accessibility compliance, to make sure it’s usable for all guests, including those with disabilities.
You can add just about anything:
Link to any website (like your reservation platform, restaurant menus, etc.)
Embed YouTube or Vimeo videos
Upload images and PDFs directly
Add checklists for things like checkout instructions
Use the drag-and-drop builder to mix and match blocks however you want
It’s super flexible—build it out exactly how you need.
Yes, you don’t have to start from scratch!
We offer templates for different property types to help you hit the ground running.
And soon, you’ll be able to upload your paper guide, and AI will turn it into a complete digital version for you.
Quick start now, even faster coming soon.
Yep! You’ve got flexibility here:
Each property can have its own unique guidebook – or you can reuse the same one across multiple listings if it makes sense.
You can also manage pages in bulk, just set a page to appear in multiple guidebooks, and any updates you make will automatically apply everywhere it’s used.
You can also tailor content within a guidebook — like adding specific sections, neighborhood recs, or upsells that cater to families, business travelers, etc.
Basically, you can customize as much or as little as you need.
We don’t track guidebook or section views just yet.
However, we do track certain types of engagement, like:
Clicks on neighborhood links
Tap-to-call phone number clicks
Guest logins (if your PMS is connected)
So while you won’t see full view tracking, you can get a sense of whether guests are interacting with key parts.
Yes, we have 32 pre-built color schemes. You can also customize the colors in infinite ways to your heart’s content.
The same goes for fonts!
And you can set different layouts for various components in the guidebook too. For example, we have 2 different hero layouts, 3 different grid layouts, etc…
Each guidebook has its own unique link—for example: https://guest.welcora.com/@VacaySpot.
You can easily share that link with guests through your automated messaging, whether you’re using Airbnb’s built-in system or (ideally) a property management system (PMS). We recommend using a PMS so guests who book outside of Airbnb still get the guide automatically.
Want to make it even easier? We also offer custom laser-etched QR code signs you can place in your property.