Give guests more to do
Surface tours and activities alongside the arrival information, recommendations, and stay support guests already use.
Guest experiences
Welcora integrates with Viator
Connect a Viator partner account to Welcora so guests can discover relevant tours and activities from the guidebook they already use for their stay.
Operator benefits
Put Viator context to work beyond the connection.
The integration helps the booking, guest experience, smart devices, and property work move through one rental readiness process.
Keep discovery inside the guidebook
Help guests move from property information to bookable local experiences without another round of manual recommendations.
Use your direct partner relationship
Connect the API key and payout email associated with your own Viator partner account.
From setup to every stay
Configure the connection once. Use it throughout the operational loop.
One-time setup
Connect the property playbook.
Add the account, listing relationships, requirements, and rules your team wants Welcora to use.
Every booking
Run the operational loop.
Use the connected context through guest pre-check, stay support, checkout, turnover, inspection, and follow-up.
Core outcome
Ready for the next guest.
Give operators one place to see whether the details around the stay are complete and what still needs attention.
Connected capabilities
What the Viator integration supports.
Practical capabilities that help operators connect guest experience and rental operations around each property and booking.
Experience discovery
Show guests available tours and activities that complement the stay.
Guidebook placement
Present experiences in the same mobile-friendly guidebook used for property and destination information.
Direct partner setup
Use the API key issued to your approved Viator partner account.
Payout account
Associate the appropriate partner payout email with the connection.
Guest-friendly handoff
Send guests into the Viator booking experience when they choose an activity.
Connected guest journey
Keep destination discovery alongside pre-arrival, in-stay, and checkout information.
Requirements
What you need.
- An approved Viator partner account.
- The API key issued for that partner account.
- The email address associated with partner payouts.
- A published Welcora guidebook where experiences can be shown.
Compatibility notes
- Partner approval, experience inventory, commissions, bookings, and payouts are governed by Viator.
- Available tours and activities vary by destination and the information returned by Viator.
Light setup guide
Connect Viator to Welcora.
- 1
Join or sign in to the Viator Partner Program.
- 2
Obtain the API key for your approved partner account.
- 3
In Welcora, open Integrations and choose Viator.
- 4
Enter the API key and payout email, then enable the integration.
- 5
Review how tours and activities appear in the guest guidebook.
Viator integration
Questions before you connect.
The essentials operators usually want to understand before adding an integration to the property playbook.
Do I need my own Viator partner account?
Yes. Use an approved direct Viator partner account so you have the API key and payout details needed for the connection.
Where do guests see the experiences?
Experiences appear as part of the guest guidebook journey, alongside the property and destination information prepared for the stay.
Who manages the activity booking?
Viator manages the activity inventory and booking experience. Welcora helps guests discover and reach those experiences from their guidebook.
Are experiences available in every market?
Availability depends on Viator's inventory for the destination and the data available to the connected partner account.
Rental readiness your team can run on every stay.
Start a 14-day free trial with no credit card required, or book a demo and we will walk through your playbook and operational loop.