What if I need to approve an upsell order before collecting payment on it?

Here’s how it works depending on the payment method:

• Stripe-enabled upsells:

  • When a guest requests an upsell, their card is authorized (not charged).

  • If you approve the request, the payment is captured.

  • If you deny it, the hold is released, no charge goes through.

• Manual payment:

  • You’ll get an email with the request.

  • In Welcora, you can accept or reject it, then one-click follow up with the guest for payment using your chosen method (like Venmo, Cash App, etc.).

So yes, you can absolutely review and approve upsells before taking payment.