The AI is focused specifically on your guidebook content, it can answer any question based on the info you’ve provided, like house rules, check-out times, local recs, amenities, and so on.

It doesn’t answer general travel questions (like “What’s the best time to visit Italy?”), so the responses stay accurate and relevant to your property.

The AI is only as accurate as the info in your guidebook, so if the content is up-to-date, the answers will be too.

If something is wrong or outdated in the guidebook, the AI could give a bad answer. Keeping your content current is the best way to ensure guests get accurate info.

Yes, if a guest asks a question the AI can’t answer, you’ll get a prompt to add that info to your guidebook.

It’s a great way to spot gaps and keep improving your content over time.

Yep, the AI can handle multiple languages, based on what OpenAI supports (which is a lot!).

So guests can ask questions in their preferred language, and the AI will do its best to respond accurately.

The AI requires an internet connection to work, it doesn’t function offline.

Guests will need to be connected to access it through the guidebook.

Yes, guests will know they’re interacting with AI.

We believe in being transparent, so the experience is clearly labeled to avoid any confusion with live chat.

Yep, you can turn the AI feature off completely or disable it for specific properties if you prefer. Total control is in your hands.